Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Getting Ready
- Check your internet connection and device compatibility. Pointsbet’s platform works on modern browsers and offers a progressive web app (PWA) for mobile play.
- Have your identification documents ready: a valid passport or driver’s license, proof of address, and possibly a selfie for KYC verification.
- Decide on a payment method. Pointsbet supports credit/debit cards, e-wallets like Skrill and Neteller, and bank transfers. Note minimum and maximum limits per transaction.
- Review the bonus terms. Pay special attention to wagering requirements, game contributions, and expiry periods. Never assume a bonus is free money without conditions.
- Set a budget and time limit. Gambling should remain entertainment, not a financial strategy.
- Understand the tax implications: if you are in a region where Curacao-licensed casinos apply, winnings may be subject to local income tax. Consult a tax advisor if uncertain.
Registration
To create a Pointsbet account, follow these steps:
- Visit https://pointsbet-au.net/ and click the Sign Up button.
- Fill in personal details: full name, date of birth, email address, and residential address. Ensure all information matches your official documents.
- Choose a username and a strong password (at least 8 characters with numbers and symbols). Enable two-factor authentication (2FA) for added security.
- Select your currency and preferred language. Pointsbet primarily operates in AUD but may offer other options.
- Confirm you are over 18 and accept the terms and conditions. Complete the registration by clicking the submit button.
- Check your email for a verification link. Click it to activate your account.
- Log in using your pointsbet login credentials and proceed to the deposit page.
Wagering Calculation
Wagering requirements determine how much you must bet before withdrawing bonus funds. Here is a detailed example:
Assume a welcome bonus of 100% up to $200 with a 30x wagering requirement on the bonus amount only. You deposit $200 and receive $200 in bonus funds. Your wagering requirement is 30 × $200 = $6,000.
Now consider game contributions:
| Game Category | Contribution % |
|---|---|
| Slots (except progressive) | 100% |
| Table games (Blackjack, Roulette) | 10% |
| Video Poker | 20% |
| Live Casino | 5% |
If you bet $100 on slots, it counts as $100 toward $6,000. However, if you bet $100 on blackjack, it counts as only $10 (10% of $100). So to clear $6,000, you would need to bet substantially more on low-contribution games. For a visual walkthrough of the formula, see
.
Formula: Required wagering = Bonus amount × Wagering multiplier ÷ (Bet amount × Game contribution %). For example, to clear $6,000 using only blackjack ($100 bets), you need: $6,000 / ($100 × 0.10) = 600 bets, totaling $60,000 in actual bets.
Is It Safe?
Pointsbet operates under a Curacao eGaming license, which provides a basic level of oversight. The site uses 128-bit SSL encryption to protect data transfers. However, always verify the license on the official Curacao gaming authority website. For players in the EU or Nordic countries, remember that winnings from Curacao-licensed casinos may be subject to local income tax, unlike those from MGA or local licenses. Use strong passwords and never share your pointsbet login details.
Financial Operations
Deposits are instant for most methods. Withdrawals are processed within 24–72 hours after approval. Pointsbet typically charges no fees for withdrawals, but your payment provider may impose its own fees. Minimum withdrawal is usually $20, maximum varies by method. E-wallets are fastest, while bank transfers may take 3–5 business days. Always verify your account before requesting a withdrawal to avoid delays.
Common Problems & Fixes
- Problem: Cannot log in due to forgotten password. Fix: Click ‘Forgot Password’ on the pointsbet login page and follow the email reset instructions. Ensure you check your spam folder.
- Problem: Withdrawal pending for more than 48 hours. Fix: Check if your account is fully verified. If documents are missing, upload them. Contact customer support via live chat for status updates.
- Problem: Bonus not credited after deposit. Fix: Ensure you opted into the promotion. Some bonuses require a bonus code or manual activation. Review the terms or contact support.
- Problem: Game not loading on mobile. Fix: Clear your browser cache, update your browser to the latest version, or ensure you are using the PWA via the ‘Add to Home Screen’ feature. The pointsbet app is a PWA, not a native app, so it requires a supported browser.
- Problem: Verification documents rejected. Fix: Check that the documents are clear, in color, and not expired. The name on the document must exactly match your registered name. Resubmit with better quality.
Worth Knowing
Pointsbet offers a loyalty program with four tiers: Bronze, Silver, Gold, and Platinum. Players earn points by wagering on real money games. Typically, you earn 1 point for every $10 wagered on slots, and lower rates for other games. Points can be exchanged for free spins, bonus credits, or cash. Higher tiers unlock faster withdrawals, personal account managers, and exclusive promotions. The program resets every six months; points expire if inactive for 90 days.
Common Questions
How do I create a pointsbet login?
Visit the official Pointsbet website, click Sign Up, fill in the registration form, verify your email, and set your password.
Is the pointsbet app available for iOS and Android?
Pointsbet offers a mobile-optimized website and a progressive web app (PWA). You can add the PWA to your home screen from the browser for a native-like experience; it is not available in app stores.
What is the minimum deposit amount?
The minimum deposit is typically $10 for most payment methods, but check the cashier for specific limits.
Can I withdraw my bonus money?
Only after meeting the wagering requirements. Bonus funds are non-withdrawable until converted to real money through play.
How long does a withdrawal take?
Once approved, e-wallets process within 24 hours, card payments 1–3 days, and bank transfers up to 5 business days.
Is Pointsbet safe to use?
Yes, it uses SSL encryption and holds a Curacao license. However, always practice responsible gambling and protect your account details.
What should I do if my account is locked?
Contact customer support via live chat or email. You may need to verify your identity to unlock it.
Are there any fees for deposits or withdrawals?
Pointsbet does not charge fees, but your payment provider might. Check with them before transacting.
How do I join the VIP program?
All players are automatically enrolled in the loyalty program. You advance tiers by wagering real money.
Following this guide will help you navigate Pointsbet smoothly. Always gamble responsibly and read the full terms before committing real money.

